Lectures, Seminars & Consultancy

Frank Steer is an experienced and well-respected speaker and seminar and workshop leader.  He is also available for consultancy advice where his wide and extensive knowledge of logistics is highly valued, especially when linked to performance improvement with his background as a European leader on quality and performance improvement.

Logistics
Frank is a military logistician with 34 years experience worldwide supplying troops on operations. Closely involved in mounting the Falklands War, the GI/G4 for the British Force in Beirut, Commander Supply in Berlin and Commander Supply in the Gulf War, he has extensive experience of supporting Armed Forces at war and in peace.

Frank spent three years as the Head of Spares Purchasing during which time he raised spares availability to record levels and made great strides in linking commercial priorities with military requirements.

Topics on which he may be able to offer guidance include:

• Understanding how military operations and commercial logistics differ

• Managing the risks in military logistics

• How new technologies will impact the military logistics environment

• Partnering between defence and industry to increase capability and readiness

• Adopting commercial strategies to re-engineer military logistics

• Contract management: aligning business goals and objectives

• Building trust between the industry and defence

• Establishing basic principles and guidelines for commercial involvement

Quality Assurance
As past Director General of the Chartered Quality Institute, Frank comments: "British companies have still failed to grasp the importance of quality management and we are extremely concerned at the number of UK organisations which operate no defined system at all. High standards of quality are the driving force behind competitiveness, so quality needs to be an integral part of an organisation's culture and led from the top. We are particularly concerned that senior respondents are not aware of the systems that they do operate." 

For Frank’s views, and those of the Chartered Quality Institute, on quality and performance improvement see the CQI website.