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Seminars & Consultancy

 

Logistics

Quality Assurance

 

Frank Steer is an experienced and well-respected speaker and seminar and workshop leader.  He is also available for consultancy advice where his wide and extensive knowledge of logistics is highly valued, especially when linked to performance improvement with his background as a European leader on quality and performance improvement.

Logistics
Frank is a military logistician with 34 years experience worldwide supplying troops on operations. Closely involved in mounting the Falklands War, the GI/G4 for the British Force in Beirut, Commander Supply in Berlin and Commander Supply in the Gulf War, he has extensive experience of supporting Armed Forces at war and in peace.

Frank spent three years as the Head of Spares Purchasing during which time he raised spares availability to record levels and made great strides in linking commercial priorities with military requirements.

Topics on which he may be able to offer guidance include:

Lecture Programme 2003-2004

Date Details Subject
14 October 2003 Wordwide Business Research Logistics Process Industry Maintenance 2003 www.wbresearch.com / PIM2003/index.html Using Your Supply Chain As An Integral Part Of Achieving Optimal Maintenance Efficiency
4-5 November 2003 IQPC Defence Asset Management - military www.iqpc.com Chair and lecture: Integration of the Supply Chain with a total quality perspective
17 and 18 November 2003 Contractor Logistic Support Conference, London www.smi-online.co.uk Chair and lecture: Integrating a single effective supply chain

Quality Assurance
As Director General of the Institute of Quality Assurance, Frank comments: "British companies have still failed to grasp the importance of quality management and we are extremely concerned at the number of UK organisations which operate no defined system at all. High standards of quality are the driving force behind competitiveness, so quality needs to be an integral part of an organisation's culture and led from the top. We are particularly concerned that senior respondents are not aware of the systems that they do operate."  For Frank’s views, and those of the Institute of Quality Assurance, on quality and performance improvement see the IQA website.

Lecture Programme 2003-2004

Date Details Subject
24 September 2003 Manufacturer 2003 Telford www.themanufacturer.com/live Quality in the Supply Chain
8 October 2003 European Foundation for Quality Management Forum, Helsinki www.efqm.org The Future for the Quality Movement In Europe
11 November 2003 Eastern European Quality Conference, Prague Corporate Social Responsibility
21 November 2003 Six Sigma conference, Amsterdam www.marcusevans.com Six Sigma,  Fantasy or Fad
16 January 2004 London Excellence Symposium Quality - The Next 5 Years
28 January 2004 Estonian Quality Congress, Tallinn Quality, Where is it going?